Responsible Gaming
Gambling Should Be Entertainment
We believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While slots and casino games can be fun and exciting, it's important to understand that the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses or spend beyond your means.
Age Verification
All online gambling in the UK is strictly restricted to individuals aged 18 years and over. It is illegal for anyone under 18 to gamble online or in person. If you are under the legal gambling age, please do not access gambling websites. We take age verification seriously and all reputable operators conduct robust checks to prevent underage gambling.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling longer or with larger amounts to recover money lost
- Hiding gambling activities or lying about the time and money spent gambling
- Gambling with money needed for essentials like rent, bills, food, or childcare
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money or accumulating debt to fund gambling
- Experiencing a loss of control over gambling behaviour
- Using gambling as an escape from stress, anxiety, depression, or other emotional problems
- Attempting to cut down or quit but being unable to do so
- Risking or losing important relationships due to gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Safer Gambling Features
All UK-licensed operators offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Bet Limits: Restrict the size of individual bets you can place
- Reality Checks: Receive regular notifications reminding you how long you've been gambling and how much you've spent
- Time-Out: Temporarily suspend your account for a period you choose (typically 24 hours to several weeks)
- Self-Exclusion: Permanently close your account and exclude yourself from an operator for an extended period
- Session Reminders: Set alerts to remind you to take breaks during gambling sessions
We encourage you to use these tools proactively. Most operators make them easily accessible in account settings.
Support Organizations & Helplines
If you or someone you know is struggling with gambling, help and support are available:
United Kingdom
- GamCare: Free, confidential support and information. www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme. Exclude yourself from all UK-licensed online gambling operators with a single registration. www.gamstop.co.uk
- National Problem Gambling Clinic: Specialist NHS treatment service in London offering cognitive behavioural therapy and counselling
- Gamblers Anonymous: Free peer support meetings across the UK. www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Telephone Counselling: 0800 1 372 374
If You Need Help
Your wellbeing matters. If you believe you may have a gambling problem, or if gambling is causing distress to you or your loved ones, please reach out for support today. There is no shame in asking for help, and many people have successfully recovered from problem gambling with professional support.
Contact one of the organisations above, or speak to your GP, who can refer you to specialist services.